All individuals and legal entities whose electricity consumption exceeds the Eligible Customer Limit determined annually by EMRA (Energy Market Regulatory Authority) can switch to MET TURKEY ENERGY.
Consumers above this limit have the right to freely choose their electricity supplier.
A “Eligible Customer” is any individual or organization whose annual electricity consumption exceeds the threshold set by EMRA.
These consumers can freely choose their energy supplier.
The Eligible Customer Limit is the minimum annual consumption amount, determined each January by EMRA, required to exercise this right.
The switching process is very simple.
Just send us your electricity bill. Our energy experts will analyze your consumption, prepare a customized price offer for you, and complete the entire process on your behalf free of charge.
All procedures are carried out quickly and electronically.
For individuals:
For legal entities:
Yes. Once your current contract expires, or if you terminate it, you can easily switch to MET TURKEY ENERGY.
Our expert team will review your current contract and inform you of the most suitable switching date.
Once your contract is approved, your supplier change request is entered into the EPİAŞ system.
Applications made by the 5th of each month take effect on the 1st of the following month.
From that date on, your electricity will be supplied by MET TURKEY ENERGY.
No, no equipment changes are required.
If you’re using an old mechanical meter, your distribution company will replace it with a new one free of charge.
No. Switching to MET TURKEY ENERGY does not affect the quality or continuity of your electricity.
Since the same distribution company maintains the infrastructure, there will be no interruptions or voltage fluctuations.
All maintenance, fault, and outage operations are handled by the local electricity distribution company in your area.
You can reach them directly by calling 186. MET TURKEY ENERGY also monitors the process on your behalf.
Meter readings will continue to be carried out by the local Distribution Company as usual.
MET TURKEY ENERGY will issue your bills based on the measurement data received from the distribution company.
Your bills will be issued between the 10th and 15th of the month following your consumption month and sent to you.
For example, your consumption in January will be billed in mid-February.
Your bills will be sent to your email address as e-archive or e-invoice.
You will also receive an SMS notification.
Through our Online Service Center, you can view, download, and pay your bills.
You can pay your bills through contracted banks, internet banking, by credit card, or via automatic payment order.
You can easily process your payment using the online transaction code on your bill.
MET TURKEY ENERGY offers a secure payment system for fast collection.
No. Your current debts will continue to be collected by your existing supplier, but this does not prevent you from switching to MET TURKEY ENERGY.
No. Even if your contract ends, your electricity supply will not be interrupted.
You will continue to receive electricity through your local authorized retail company.
No. The entire process is handled by MET TURKEY ENERGY.
You only need to approve the contract — all notifications and system updates are carried out by us free of charge.
Once your switch is complete, you will receive confirmation via SMS or email.
Yes, but according to the conditions stated in your contract.
In cases such as moving, closure, or transfer, you can easily terminate the contract by providing written notice.
If terminated before the contract expires, the provisions stated in the agreement will apply.
Yes. Once your consumption exceeds the Eligible Customer Limit, you can start benefiting from discounted electricity from MET TURKEY ENERGY.
Yes. After receiving your first invoice from MET TURKEY ENERGY, you can request a refund of the security deposit you previously paid to the distribution company.
You can view all your bills and account details via:
For these procedures, you must contact both MET TURKEY ENERGY and your local distribution company.
While the distribution company handles meter closure, we terminate your supply contract.
No. Your connection with the distribution company continues.
All maintenance, outage, inspection, and control services remain under the responsibility of the distribution company.
If your annual consumption falls below the Eligible Customer Limit, your Eligible Customer right expires.
In that case, your supply will automatically be transferred to your local authorized retail company.
No. Each meter is evaluated separately.
You cannot combine the consumption of different meters to gain Eligible Customer status.
No. According to regulations, the subscription contract can only be made in the name of the meter owner.
Once the subscription is transferred to your name, you can switch to MET TURKEY ENERGY.
The disconnection–reconnection fee is a service charge determined by EMRA for disconnection or reconnection of electricity.
This fee is collected by the local distribution company, not by MET TURKEY ENERGY.
MET TURKEY ENERGY can offer advantageous prices thanks to the MET Group’s extensive experience in energy trading across Europe and its strong supply chain.
Trading under free market conditions enables more competitive pricing and long-term fixed-price opportunities.
